Scrum Master

TL;DR

Scrum Master (Agile Coach): Leading Agile practices in operational, infrastructure, and production support environments with an accent on Scrum, Kanban, Lean, and flow-based systems for high volumes of unplanned work. Focus on coaching teams to increasing Agile maturity, optimizing workflows, and establishing sustainable delivery practices within scaled Agile frameworks like SAFe.

Location: Richmond, VA 23219 (onsite)

Salary: $106,100–$139,400

Company

Staffing firm providing opportunities in STEM fields, committed to equal opportunity and accommodations for disabilities.

What you will do

• Facilitate Agile ceremonies and coach teams new to Agile through increasing maturity levels.
• Optimize workflows, manage backlogs, and configure Jira Software and Jira Align.
• Track metrics, support incident management, and coordinate high-severity events.
• Drive Agile transformation in network and IT operations teams beyond traditional software development.
• Foster continuous improvement and sustainable delivery in scaled Agile frameworks.

Requirements

• 3–6+ years experience leading Agile practices in operational, infrastructure, or production support environments
• Strong expertise in Scrum, Kanban, Lean, and flow-based systems for high unplanned work volumes
• Experience supporting network or infrastructure teams with familiarity in enterprise networking (routers, switches, firewalls, load balancers)
• Strong communication skills and operational awareness
• Agile certifications such as CSM, CSP, PMI-ACP, ICA-ACC preferred

Culture & Benefits

• For assignments 13+ weeks: major medical, dental, vision, 401k, and statutory sick pay where required
• Reasonable accommodations for individuals with disabilities
• Equal opportunity employer, participates in E-Verify
• Considers qualified applicants regardless of criminal histories per fair chance laws