Senior Engagement Manager (MarTech)

Location: Remote within the United States; Eastern Time Zone preferred, with Central or Atlantic Time Zones accepted when sufficient overlap is available for client and internal meetings.

Company

hirify.global is a global digital transformation partner delivering business transformation, product design and development, commerce, platform engineering, data intelligence, marketing services, and change management for enterprise clients.

What you will do

• Serve as the primary point of contact for enterprise clients and align deliverables with business goals, timelines, and quality standards.
• Translate client goals into actionable marketing objectives and measurable deliverables.
• Manage campaign delivery, including email builds, QA, approvals, and deployment coordination across creative and technical teams.
• Advise clients on email and CRM strategy, segmentation, testing, personalization, and optimization.
• Lead developers, strategists, designers, and project managers delivering integrated MarTech programs.
• Identify account growth opportunities, support renewals and expansions, improve internal processes, and mentor mid-level client success managers and project coordinators.

Requirements

• 7+ years of experience in email marketing, CRM, or lifecycle marketing within an agency, SaaS, or marketing technology environment.
• Experience managing enterprise or multi-brand clients with complex marketing automation and data structures.
• Working knowledge of Iterable, Braze, Salesforce Marketing Cloud, or similar platforms.
• Understanding of audience segmentation, personalization logic, A/B testing, and campaign analytics.
• Strong project management, organization, communication, and executive client relationship skills.
• Ability to manage multiple concurrent workstreams in a fast-paced environment.

Nice to have

• Experience mentoring or coaching junior team members or project coordinators.

Culture & Benefits

• Work on engaging projects for international brands with global impact.
• Inclusive, safe, and respectful work environment.
• Training budgets, partner technology certifications, custom learning plans, workshops, mentorship, and peer support.
• Generous vacation policy supporting work-life balance.
• Customizable extended health and dental benefits.
• Flexible company-wide work arrangements, including remote, in-office, and blended setups.