Customer Solutions Engineering Manager

TL;DR

Customer Solutions Engineering Manager (Semiconductor Testing): Lead multidisciplinary engineering team in developing and deploying customized System Level Test (SLT) solutions with an accent on adapting base platforms for unique customer configurations, hardware/software integration, and production readiness. Focus on designing custom test sites, building software specials, mitigating technical risks, and ensuring on-time field deployments.

Location: North Reading, MA, US. Only considering local candidates; unable to provide relocation or visa sponsorship.

Salary: $138,900–$222,300

Company

Global test and automation specialists powering next-generation semiconductor technologies and manufacturing solutions.

What you will do

• Lead engineering efforts to adapt SLT platforms for customer-specific device configurations and test needs.
• Develop custom test site designs including slot configurations, board support, DUT thermals, and automation.
• Collaborate with customers, applications, and software teams on software specials, data flows, and test execution.
• Oversee material planning, custom hardware builds, testing, and deployment for customer solutions.
• Support field deployment and production readiness of customized systems.
• Partner cross-functionally with product marketing, core engineering, project management, and manufacturing.
• Mentor matrixed engineering team to foster technical excellence and agility.

Requirements

• Bachelor’s or Master’s in Electrical, Mechanical, or Systems Engineering or equivalent.
• 10+ years in semiconductor capital equipment.
• 3+ years in leadership managing complex multidisciplinary projects.
• Experience leading development for semiconductor equipment or complex systems.
• Strong technical leadership balancing depth and business priorities.
• Cross-functional collaboration skills; hardware/software integration, system reliability.
• Exceptional communication, analytical thinking, problem-solving; mentorship abilities.

Nice to have

• Experience in System Level Test environments.
• Supporting global customers and deployments.

Culture & Benefits

• High-performance inclusive environment valuing diversity, innovation, and excellence.
• Robust health benefits: medical, dental, vision, FSA, life/disability insurance.
• Retirement savings, paid vacation/holidays, tuition assistance.
• Discretionary bonuses based on financial performance.