Order Management Operator III

TL;DR

Order Management Operator III (Hearing Aids): Prioritizing and processing orders for hearing instruments and supplies received via facility, fax, eCommerce, or email with an accent on accurate data entry, scheduling, and documentation. Focus on maintaining device history records, communicating issues, and contributing to continuous improvement initiatives.

Location: Shakopee, MN (onsite, physical demands include standing/sitting for long periods, lifting 25-50+ pounds)

Compensation: $19.00 - $24.25 hourly

Company

Hearing aid instruments and supplies manufacturer.

What you will do

• Enter order information into the processing system and create/retrieve device history records.
• Prioritize work, schedule ship dates, and route orders consistent with turnaround times.
• Communicate order issues to appropriate personnel.
• Adhere to work instructions, SOPs, and maintain accurate documentation.
• Work in a team environment, rotate responsibilities, and participate in training/continuous improvement projects.

Requirements

• High School Diploma/GED.
• Strong data entry/computer skills, basic math, word processing, and communication.
• Ability to work in fast-paced environment with high accuracy and attention to detail.
• 1+ year data entry experience strongly preferred; 1+ years manufacturing experience preferred.
• Able to stand/sit for long periods, lift 25 pounds alone or 50+ with team.

Culture & Benefits

• Dynamic team environment with flexibility to rotate responsibilities.
• Continuous learning opportunities and training.
• Discretionary bonuses may be eligible.