Admission Officer (EdTech)

TL;DR

Admission Officer (EdTech): Manage application reviews and support learners through the admissions process with an accent on accuracy of records, timely progression, and seamless learner experience. Focus on verifying documents, maintaining systems, coordinating with teams, and proposing process improvements.

Location: Philippines (Remote), Manila NCR. Working Hours: Sun–Thu, 10 PM – 7 AM (Training: Mon–Fri, 5 PM – 2 AM)

Company

Higher education re-imagined as 100% online modern learning experience for global audience building in-demand skills with accredited credentials.

What you will do

• Review and process applications to ensure timely enrolment.
• Audit admission decisions for accuracy and consistency.
• Maintain and update learner records in internal systems.
• Verify official academic documents for completeness.
• Contact learners with pending documents to progress their journey.
• Support virtual sessions guiding applicants through admissions.
• Propose improvements to reduce friction in admission processes.

Requirements

• Bachelor's degree in Business, Education, Psychology or related field
• 2+ years in admissions, data management or customer service (EdTech bonus)
• Highly organised with strong attention to detail under pressure
• Clear communicator via email, phone, digital tools
• Comfortable in fast-paced, regulated, documentation-heavy environments
• Culturally aware for learners from 110+ countries

Culture & Benefits

• Learner-first approach in every interaction
• Fast-paced environment focused on accuracy and efficiency
• Global team supporting diverse learner base