Vice President, Revenue Operations

TL;DR

Vice President, Revenue Operations (SaaS): Lead and scale end-to-end revenue engine with an accent on forecasting, pipeline analytics, GTM systems, and operational excellence. Focus on driving predictable revenue growth, optimizing funnel metrics, and aligning sales, marketing, and customer success processes.

Location: Hybrid work model based in Boston office, US locations

Salary: USD 200,000 - 300,000 yearly (base 213,000 - 333,000)

Company

Leader in digital employee experience management software providing IT leaders with insights to diagnose and fix issues proactively for 1,200+ customers and 15M+ employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, with 9 offices worldwide.

What you will do

• Own company-wide revenue forecasting, pipeline analytics, and driver-based financial models, delivering board-ready insights.
• Define and track end-to-end funnel metrics, analyze pipeline health, conversion rates, and sales productivity across sales, marketing, and CS.
• Align operations, standardize definitions (MQL, SQL, stages, churn), and optimize lead-to-revenue processes.
• Oversee deal desk, commercial governance, pricing strategy, discount controls, and revenue recognition.
• Manage RevOps tech stack (Salesforce, HubSpot, CPQ, BI tools), ensure data integrity, integrations, and automation.
• Design scalable GTM processes, build high-performing RevOps team, and act as strategic advisor to CRO and GTM leadership.

Requirements

• 10+ years in Revenue Operations, Sales Operations, or GTM Strategy; 5+ years in senior leadership
• Strong experience partnering with Finance/FP&A, building scalable forecasting/revenue models
• Deep expertise in SaaS/recurring revenue models, forecasting, pipeline analytics, SaaS metrics
• Strong understanding of financial concepts (revenue recognition, margins, CAC)
• Advanced knowledge of CRM, CPQ, BI tools; exceptional cross-functional leadership
• Bachelor’s degree required; ability to operate at strategic and operational levels

Nice to have

• MBA or equivalent

Culture & Benefits

• 100% company-covered US benefits: health, dental, vision, life insurance, LTD, AD&D
• Flexible hours, unlimited PTO + 11 holidays + 3 volunteering days; up to 16 weeks paid parental leave
• Hybrid model balancing office and remote with structured onboarding
• Free professional training platforms
• 401(k) with up to 4% matching, immediate vesting
• Referral bonuses after 3 months