Global Key Account Manager - Retail Solution

TL;DR

Global Key Account Manager (Retail Solution): Develop strategic partnerships with global retail clients and manage implementation of complex projects with an accent on revenue growth, client relationship building, and exceeding expectations. Focus on leading global business development strategies, identifying new opportunities, and ensuring smooth delivery across hirify.global network.

Location: Hybrid in Ellesmere Port, UK

Company

World's leading testing, inspection and certification company with 99,500 employees operating 2,500 offices and laboratories globally.

What you will do

• Develop strategic partnerships with assigned global clients at Director and VP levels.
• Identify new revenue opportunities and manage implementation of client-specific projects globally.
• Lead global Key Account Development Plans aligned with client needs and hirify.global capabilities.
• Act as primary liaison with client senior management, ensuring KPIs are met.
• Supervise global co-operative agreements and coordinate with technical teams for project deployment.
• Handle client concerns, risks, and performance issues proactively.

Requirements

• Fluent English required; additional European languages advantageous.
• Minimum 5 years in B2B sales, business development, or commercial roles in services/solutions environments.
• Proven hunter sales background with success in new business acquisition and upsell/cross-sell.
• Ability to lead global business development strategy across regions.
• Experience selling multi-service offerings in multinational environments.
• Established network within retailers/consumer brands in Europe preferred.

Nice to have

• Experience in TIC sector.
• Fast-paced, target-driven environments.

Culture & Benefits

• Hybrid working model.
• Multinational environment with colleagues from multiple continents.
• hirify.global University and Campus for continuous learning.
• Benefits platform.
• Supportive, inclusive environment focused on innovation, collaboration, and professional growth.