Patient Registration Coordinator

TL;DR

Patient Registration Coordinator (Healthcare): Ensuring efficient processing and direction of patients entering the clinic with an accent on verifying identification, insurance, and managing patient accounts. Focus on greeting patients, collecting fees, resolving insurance concerns, and performing administrative tasks under pressure.

On-site: Albany, GA 31707, USA

$17.00 Hourly

Company

Largest network of Joint Commission-accredited treatment centers and leading provider of opioid addiction treatment services with over 115 locations in 24 states.

What you will do

• Greet and assist patients, maintain organized waiting area, and verify identification and program participation.
• Collect patient fees including copays and deductibles, verify insurance eligibility, and communicate financial status.
• Perform accounting tasks, generate reports, handle third-party reimbursements, and manage admissions/discharges.
• Cover reception desk, answer phones, schedule appointments and intakes, and order supplies.
• Participate in treatment team meetings, outreach activities, and ensure compliance with regulatory standards.
• Report issues to Program Director and achieve assigned goals.

Requirements

• High school diploma or equivalent.
• One year experience as general office clerk with basic math, accounting, and cash handling skills.
• Valid driver’s license.
• Excellent verbal/written communication, customer service, data entry, and keyboarding skills.
• Ability to work independently under pressure, handle multiple tasks, and use office equipment.
• Knowledge of basic math, accounting, and accounts receivable.

Nice to have

• Healthcare experience preferred.
• Experience in front desk, admissions, billing, and/or collections.

Culture & Benefits

• Generous paid time off, holidays, personal needs, flexible schedules with early in/early out, no nights or Sundays.
• Role-based training, advancement opportunities, tuition reimbursement.
• Comprehensive health, life, vision, dental insurance; 401K with discretionary match.
• Competitive pay, quarterly bonuses, incentives for certifications/licenses.
• Employee perks: discounts, Employee Assistance Program, self-care series.