Salesforce Product Manager (Salesforce)

TL;DR

Salesforce Product Manager (Salesforce): Owning and driving the CRM operating model end-to-end in a complex global environment with an accent on roadmap strategy, backlog management, prioritization, and execution governance. Focus on translating business needs into structured initiatives, challenging unclear requirements, enforcing platform best practices, and maintaining transparency through consistent reporting.

Location: Onsite in Warsaw (Poland), Stockholm (Sweden), Prague (Czech Republic), Lisbon/Porto (Portugal) or other offices (9 locations total).

Company

World’s largest provider of language services and technology solutions for global business, with 100+ offices on six continents serving clients in 170+ languages.

What you will do

• Define and maintain Salesforce roadmap aligned with business priorities, translating strategic needs into structured initiatives.
• Own CRM backlog end-to-end, enforcing structured intake, scoping requests, and challenging business needs for clarity and best practices.
• Lead prioritization across global stakeholders, balancing business value, technical risk, and platform health.
• Drive execution by defining stories, setting acceptance criteria, and overseeing delivery teams.
• Manage governance, platform control, technical debt, and reporting on backlog health, progress, and status.
• Plan onboarding of new business units or acquisitions into Salesforce, integrating teams, data, and processes.

Requirements

• 100% fluent in English, written and spoken
• 4+ years in Salesforce product management in complex, multi-stakeholder environments
• Track record owning Salesforce backlog and driving structured delivery independently
• Experience in global/enterprise settings, transitioning Salesforce from implementation to operational scale
• Strong understanding of CRM supporting sales/marketing, governance models, and controlled changes
• Hands-on knowledge of Salesforce architecture, configuration, data models, automation, integrations, and limitations
• Ability to prioritize under pressure, push back on stakeholders, assess technical implications, and drive sustainable solutions

Culture & Benefits

• Work in offices with individual identities and unique rewards
• Global team across 100+ offices on six continents
• Commitment to quality, client service, and ISO 9001/17100 certification
• Focus on people as greatest asset