Enterprise Solutions Engineer
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Enterprise Solutions Engineer: Own the full pre-sales technical cycle for enterprise accounts—from discovery and architecture to proof-of-concept and implementation—with an accent on building scalable playbooks, tools, and processes. Focus on partnering with sales to influence deal strategy, surfacing product feedback, and accelerating customer adoption.
Location: Flexible remote work from home if residing in CA, OR, or WA U.S. states. Up to 30% travel required. This position is NOT eligible for visa sponsorship.
Company
unifies IT operations with endpoint management, autonomous patching, backup, and remote access in a single console for 35,000+ customers worldwide.
What you will do
- Own the full pre-sales technical experience for enterprise accounts, including evaluation, demos, architecture design, and proof-of-concepts
- Collaborate with Account Executives and Sales Leadership to align technical value with business goals and drive growth
- Partner with onboarding and Customer Success to accelerate time-to-value and long-term adoption
- Support technical content in RFPs/RFIs and serve as a strategic voice between Sales and Product
- Build reusable technical assets like lab environments, demo flows, battlecards, and scripts
- Represent at industry events and help shape the Enterprise SE function as a founding team member
Requirements
- 10+ years in pre-sales engineering, solutions architecture, or technical consulting for enterprise B2B SaaS
- Proficiency in Windows environments, familiarity with Linux/macOS, strong networking knowledge (DNS, VPNs, firewalls)
- Hands-on experience with RMM tools, ITSM platforms, endpoint management; scripting in PowerShell/JavaScript/VBScript preferred
- Experience with Salesforce, Jira, HighSpot or equivalents; comfort in complex IT ecosystems
- Strong communication with executive presence; technical background in IT operations at scale
- Bachelor’s degree preferred; technical certifications a plus
Culture & Benefits
- Collaborative, kind, and curious community with hybrid remote full-time work
- Comprehensive benefits: medical, dental, vision insurance, 401(k) plan
- Unlimited PTO prioritizing work-life balance
- Opportunities for growth, advancement, and customer success focus (98% satisfaction score)
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