Technical Operations Engineer

TL;DR

Technical Operations Engineer: Integrate CHAOS software, sensors, and RF devices with customer systems both physically and via software interfaces, debug complex edge issues, and develop scripts and automation tools with an accent on field reliability and observability. Focus on capturing operational feedback, collaborating with engineering teams for product improvements, and documenting configurations for mission-critical deployments.

Location: London, England, United Kingdom (onsite, up to 50% travel to customer and test sites)

Company

Redefining modern defense with omniscient systems powered by Coherent Distributed Networks (CDN™), founded in 2022 with $1B funding from top investors, headquartered in Los Angeles with offices in Washington D.C., San Francisco, and London.

What you will do

• Integrate software, sensors, and RF devices with customer infrastructure via networking, power, hardware bring-up, data pipelines, and APIs.
• Debug complex issues across hardware, software, and networking layers in field environments.
• Develop scripts, diagnostics, and automation tools to enhance reliability and observability.
• Capture feedback from operations and collaborate with internal teams to drive product improvements.
• Document system configurations, troubleshooting steps, and lessons learned for internal and customer use.
• Travel up to 50% to customer sites for deployments, troubleshooting, and mission support.

Requirements

• Degree in Engineering, Computer Science, Physics, or equivalent hands-on experience
• Deep familiarity with Linux (SSH, networking tools, system-level debugging)
• Strong problem-solving skills for independent work under pressure
• Understanding of networking protocols, hardware interfaces, and distributed systems
• Experience integrating or maintaining hardware or sensor systems
• Proficiency in Python, Bash, or similar scripting language
• Willingness for travel and on-site work

Nice to have

• Experience in systems integration, field engineering, or technical operations for complex deployments
• Background in defense, aerospace, or mission-critical environments
• Familiarity with telemetry, data integration, or IoT architectures
• Understanding of RF systems, SDRs, or radar technologies
• Experience with cloud and edge computing (Docker, Azure, AWS)
• Excellent communication and documentation skills

Culture & Benefits

• Health benefits: medical, dental, vision 100% company-paid
• 401k with 50% company match up to 6% of pay, FSA, HSA, life insurance, Cycle to Work Scheme
• Free daily lunch, no meeting Fridays, unlimited PTO, casual dress code
• Competitive base salary, pre-IPO stock options, relocation assistance, annual bonuses coming soon
• 200 employees across 5 global offices with team growth