Lead Solution Engineer (SaaS)

TL;DR

Lead Solution Engineer (SaaS): Collaborating with enterprise customers to identify business challenges and supporting sales through discovery calls and product demonstrations with an accent on requirement gathering and articulating solution value. Focus on building compelling demos, evangelizing user experience, and addressing technical challenges in ITSM platforms.

North America (GTM team)

Salary: $136,085 – $168,105 USD

Company

Builds AI-first Employee Experience software delivering intuitive ITSM, ITAM, ITOM, and ESM platforms trusted by 75,000 companies worldwide.

What you will do

• Collaborate with enterprise customers to identify and solve critical business challenges.
• Support sales team with discovery calls and product demonstrations for active deals.
• Gather requirements to define customer problems clearly.
• Build and present compelling demonstrations of hirify.global products.
• Articulate value of solutions to diverse audiences.
• Continuously develop skills and evangelize platform user experience.

Requirements

• 6-8 years of Solution Engineering experience
• Excellent soft skills, presentation, verbal, written, and interpersonal communication
• Proven cross-functional teamwork on business and technical challenges
• Strong time management in dynamic sales environment managing multiple deals
• Highly driven with execution focus and urgency
• Bachelor’s degree preferred

Nice to have

• Experience selling SaaS to SLED/Manufacturing or ITSM platforms

Culture & Benefits

• Multiple options for dental, medical, vision, disability, and life insurance
• Equity + ESPP, flexible PTO, flexible spending, commuter, and wellness benefits
• Adoption and parental leave benefits
• Inclusive environment welcoming all backgrounds, genders, orientations, religions, and ethnicities
• Commitment to equal opportunity and diversity