Partner Onboarding Specialist (Manila) - Spanish Speaking

TL;DR

Partner Onboarding Specialist (Spanish Speaking): Lead the onboarding journey for beauty and wellness partners onto the hirify.global ecosystem with an accent on data migration, platform training, and quality assurance. Focus on managing project timelines, handling objections, and ensuring seamless adoption of platform features including payments and add-ons.

Location: On-site in Manila

Company

AI-powered operating system for the global beauty, wellness, and self-care industry, connecting millions of consumers and 140,000+ businesses worldwide.

What you will do

• Communicate onboarding process, set expectations, and guide partners through the hirify.global platform to encourage adoption.
• Lead partner onboarding, manage risks and objections, understand business requirements, and provide product training.
• Perform quality assurance, track timelines, manipulate and clean data for CSV migrations, and create training materials like Loom recordings.
• Ensure accurate Hubspot usage, support banking/KYC processes, and collaborate across teams and timezones.
• Proactively improve processes, report issues, and assist with ad-hoc requests while covering team members.

Requirements

• Excellent oral and written communication skills in English
• Spanish speaking
• Commercially minded with strong organizational and time management skills
• Project coordination experience or certification highly desired
• Proficient in Excel and data cleaning
• Strong analytical, troubleshooting, and problem-solving skills; ability to influence and build relationships
• Flexible, self-starter comfortable in fast-paced environment; team player

Nice to have

• Experience in beauty & wellness sector or start-up/scale-up tech company

Culture & Benefits

• Inclusive workforce committed to diversity and empowerment for all backgrounds
• Fast-paced, ever-changing environment valuing autonomy, challenges, and impact
• Global team across 15 offices in North America, EMEA, and APAC; headquartered in London
• Support for accessibility requirements and fair hiring process