Senior Principal Service Engagement Lead (Investment/Asset Management)

Location: Sydney, Australia; hybrid workplace with office attendance two days per week and remote work on other days

Company

hirify.global provides integrated investment management solutions for investment and asset managers and operates as an independent subsidiary of Deutsche Börse Group.

What you will do

• Lead end-to-end service engagement and bid management for large and complex professional services opportunities across APAC.
• Coordinate with Sales, Value Advisory, Commercial Excellence, CSM, legal, project management, and service delivery stakeholders.
• Prepare project estimates covering scope, resources, timelines, costs, staffing, and risks.
• Secure commercial approvals, support contract closing and commercial or legal negotiations, and maintain order intake forecasts and capacity requirements in Salesforce and Zimit.
• Transition closed opportunities to local client or project owners, project managers, and service delivery managers.
• Identify and implement improvements to bid management, estimation, efficiency, accuracy, and risk management processes.

Requirements

• Typically 10+ years of experience in service management or client-facing roles, with experience in both project sales and delivery.
• Extensive commercial awareness and a proven record of selling large initial and expansion projects, ideally across Time & Material and Fixed Fee models.
• Strong understanding of investment and asset management clients' business processes and professional services offerings.
• Demonstrated ability to build customer relationships and manage strategic client engagements from start to finish.
• Strong communication, influencing, conflict management, presentation, organization, prioritization, and stakeholder management skills.
• Ability to work from the hirify.global office two days per week in Sydney and travel across the region when required.

Culture & Benefits

• People-centered culture built around caring, customer success, collaboration, curiosity, and courage.
• Skills development, relationship building, and opportunities for professional growth.
• Flexible working hours and a hybrid workplace model.
• Attractive salary, bonus scheme, and pension.
• Equal opportunity environment that values diverse perspectives and backgrounds.

Hiring process

• Applications must be submitted in English through the career site.
• Applications are reviewed continually, with an approximate CV consideration time of three weeks.
• Candidate feedback is collected during the recruitment process.