Account Manager -Seattle

TL;DR

Account Manager (Seattle): Drive expansion revenue across existing enterprise and mid-market customer base with an accent on cross-sell and upsell opportunities. Focus on identifying whitespace, multithreading stakeholders, and closing deals in complex environments.

Location: Hybrid in Seattle, WA, USA

Company

SaaS product for data and information lifecycle management designed for highly-regulated organizations.

What you will do

• Own and close cross-sell/upsell opportunities across North American accounts to achieve expansion quota.
• Build and manage qualified pipeline through full sales cycles from discovery to close.
• Partner with Customer Experience to identify buying signals and whitespace in accounts.
• Execute account-based marketing motions and collaborate with Marketing on campaigns.
• Multithread across organizations, develop business cases, and deliver demos with Sales Engineers.
• Maintain Salesforce hygiene, apply MEDDPICC qualification, and provide market feedback.

Requirements

• 5+ years in B2B SaaS sales with proven track record in expansion revenue (upsell/cross-sell, not renewals).
• Experience multithreading in enterprise accounts and closing complex deals.
• Strong pipeline management, Salesforce proficiency, and MEDDPICC or similar frameworks.
• Ability to translate technical concepts into business value with discovery and storytelling skills.
• Proactive, collaborative mindset comfortable working alongside Customer Experience teams.

Culture & Benefits

• Flexible work arrangements and hybrid setup in Seattle office.
• Generous paid parental leave, 4 weeks annual leave, and Employee Share Options.
• Supportive, collaborative environment with 100+ tech-driven professionals.
• Fast-paced, transparent culture focused on continuous improvement.

Hiring process

• Submit CV via apply button; no recruiters.
• Police background check required.
• AI tools may assist in application review, but final decisions by humans.