Business Operations Manager/Sr Manager

TL;DR

Business Operations Manager/Sr Manager (Livestream Commerce): Lead large critical initiatives to unlock growth and scale the company with an accent on global market expansion, marketing optimization, and business health analysis. Focus on solving unstructured problems cross-functionally, building scalable solutions, and driving high-impact metrics and recommendations.

Location: Remote or onsite in US hubs (Los Angeles CA, New York NY, San Francisco CA, Seattle WA); anchored in international hubs (UK, Ireland, Poland, Germany, Australia). For US-based applicants

Salary: $185,000–$215,000/year + equity + benefits

Company

Largest livestream shopping platform in North America and Europe enabling sellers to build businesses across hundreds of categories.

What you will do

• Drive global expansion by partnering with Product and Engineering on scalable solutions, conducting market research, and owning key metrics like funnels, growth, and margins.
• Scale marketing investments through channel analysis, capability building, and aligning org hiring with ambitions.
• Build business health by analyzing margins, informing pricing, and delivering recommendations to leadership.
• Develop tooling for tracking goals, metrics, resources, and blockers to enable lean iteration.
• Pressure-test new products, translate learnings into initiatives, and resolve high-impact user issues end-to-end.

Requirements

• Bachelor's degree in Business, Economics, or related field
• 5-6+ years in consulting, investment banking/private equity, or fast-growing startup
• Ability to move fast with little structure, operate independently on ambiguous projects
• Strong cross-functional influence, communication, and track record driving change
• Fluency in using AI tools for problem-solving, analysis, and execution

Nice to have

• Experience on marketplace or two-sided platform
• Passion for online marketplace buying/selling
• Proficiency with SQL & dashboards

Culture & Benefits

• Flexible time off and company-wide holidays including summer/winter breaks
• Health insurance (Medical, Dental, Vision), 401k with 4% match (US), pension internationally
• Work from home support: home office setup, monthly cell/internet allowance
• Care benefits: wellness, childcare, family planning allowances
• 16 weeks paid parental leave + gradual return
• Monthly app dogfooding allowance