RevOps Manager (AI)

TL;DR

RevOps Manager (AI/SaaS): Own the systems, data, processes, and analytics enabling Sales, Marketing, and Customer Success teams with an accent on CRM hygiene, pipeline reporting, forecasting models, and territory design. Focus on building AI-powered automations, streamlining workflows, and driving process improvements to scale go-to-market operations.

Location: Hybrid / in-person role based at Toronto or New York office

Company

Frontier AI startup building a Reinforcement Learning Operations (RLOps) platform to specialize large language models for enterprise production workflows.

What you will do

• Own and administer CRM (HubSpot) for data integrity, pipeline hygiene, and reporting.
• Design dashboards and analytics for pipeline health, deal velocity, and performance visibility.
• Build forecasting processes and deliver accurate revenue forecasts.
• Define sales processes from lead routing to close workflows.
• Develop AI-powered automations for lead scoring, deal summarization, and pipeline alerts.
• Manage territory segmentation, compensation plans, and sales tech stack.
• Partner with Marketing on lead management and attribution; support GTM planning.
• Identify bottlenecks and drive improvements to accelerate deal velocity.

Requirements

• 5–8+ years in revenue operations, sales operations, or business operations in B2B SaaS/enterprise software
• Deep hands-on expertise with HubSpot or comparable CRM (administered and scaled)
• Advanced Excel/Google Sheets; BI tools like Looker/Tableau for dashboards
• Experience with enterprise sales motions, longer cycles, complex deals
• Track record building RevOps processes in high-growth/startup environments
• Comfort using AI tools/coding assistants for internal tooling and automations
• Familiarity with sales tech (outbound tools, enrichment, conversation intelligence)
• Strong project management, communication, and analytical skills

Culture & Benefits

• Comprehensive medical (health, dental, vision) insurance
• 401(k) with 4% matching (or equivalent)
• Unlimited PTO (strongly encourage at least 5 weeks/year)
• Mental health, wellness, and personal development stipends