Forward Deployed Engineer (FDE)

TL;DR

Forward Deployed Engineer (FDE): Turn ambitious use cases into real, working solutions through hands-on prototyping with an accent on APIs, data pipelines, and front-end/back-end systems. Focus on disambiguating requirements, validating feasibility and scalability, iterating quickly, and collaborating to shape product evolution.

Location: In-Person (Montreal, Quebec City, Weert, London), Hybrid (Quebec City, Montreal, London, Weert; pillar days 2x/week), Remote (worldwide; travel required for team-building events)

Company

Quebec-based pioneer in AI-powered search and recommendations, using unified content, interactions, behavioral data, and machine learning to personalize digital experiences across websites, e-commerce, contact centers, and intranets.

What you will do

• Disambiguate and refine customer needs into clear use cases and solutions
• Build working prototypes and technical proofs based on approved architectures
• Translate business and architectural requirements into functional, testable solutions
• Validate feasibility, performance, and scalability through experimentation
• Iterate quickly to accelerate production readiness
• Collaborate with Technical Engagement Managers and Technical Success Architects
• Generate reusable solution patterns and share insights across teams

Requirements

• 7+ years hands-on experience in software engineering, system integration, or related fields
• Strong prototyping across APIs, data pipelines, front-end/back-end systems
• Experience in ambiguous, high-impact environments with rapid iteration
• Strong problem-solving with experimentation-driven mindset

Nice to have

• Direct customer-facing technical roles
• Navigating business context and technical execution
• Curiosity to explore new approaches and influence product evolution

Culture & Benefits

• Collaborative, diverse, trusting environment with talented, passionate people
• Drive to seek challenges, learn cutting-edge skills, and explore uncharted paths
• Modern offices designed for collaboration and well-being
• Flexibility across in-person, hybrid, and remote work modes
• Benefits supporting comfortable remote work