Customer Account Manager

TL;DR

Customer Account Manager (SaaS Automation): Driving revenue growth by building and managing strategic accounts, long-term client relationships, and developing key business relationships with an accent on new business development, up-selling, and cross-selling. Focus on solution selling, account planning, prospecting high-quality clients, and positioning as a consultative partner in digital transformation.

Location: United States (Remote)

Company

Leader in full stack automation fabric solutions for mission-critical business processes with the first SaaS-based composable automation platform built for ERP.

What you will do

• Implement sales tactics to achieve revenue and profit goals aligned with expansion strategy.
• Grow business with new and existing key customers, maintaining long-term relationships and maximizing cross-sales opportunities.
• Develop deep understanding of client business, strategy, goals, pain points, and market to drive customer-centric opportunities.
• Position hirify.global as a business partner in Digital, Business & Technology transformation using consultative, value-driven selling.
• Foster relationships with key stakeholders, engage top management to generate and drive deals through the sales process.
• Create proposals, negotiate deals, maintain accurate pipeline and reporting dashboard.

Requirements

• Experience in B2B and software sales with proven track record in Account Management.
• Business acumen, confidence, competitive attitude, and ability to provide solutions supporting business goals.
• Strong interpersonal, verbal, and written communication skills.
• Adept at handling complex, dynamic requirements and deadlines.

Culture & Benefits

• Core values: One Team, Make Your Own Weather, Obsess over Customer Success, Work the Problem, Be Curious, Own the Outcome, Respect Each Other.
• Global team of automation experts and customer success engineers providing world-class support.
• Equal opportunity employer with zero tolerance for discrimination.