Customer Service Advisor

TL;DR

Customer Service Advisor (Payments): Providing support for hirify.global's payments infrastructure, purpose-built for in-person commerce, with an accent on customer obsession and exceptional service. Focus on handling inquiries, resolving issues, and contributing to the company's success through relentless curiosity and autonomy.

Location: UK, Bristol office – office-first culture, working from the office 4+ days per week

Company

hirify.global disrupted the payments market to become the largest and most loved acquirer in the UK in less than four years.

What you will do

• Deliver exceptional customer service for payments infrastructure.
• Support in-person commerce solutions as part of a high-performing team.
• Thrive with autonomy, trust, and ownership in a customer-obsessed environment.

Requirements

• Be based in or able to work from Bristol office 4+ days per week.
• Relentless, curious, and customer-obsessed mindset.
• Exceptional people skills for direct customer interaction.

Culture & Benefits

• Office-first culture emphasizing autonomy, trust, and ownership.
• People as the greatest investment and competitive advantage.
• Commitment to diversity, equity, and inclusion in hiring.