HR Admin (FTC)

TL;DR

HR Admin (FTC) (People Operations): Manage employee support via Jira ticketing, coordinate onboarding and offboarding processes, and build scalable SOPs with an accent on AI optimization using Claude, Gemini, and ChatGPT. Focus on data accuracy, compliance, payroll reporting, and automating workflows to reduce manual effort.

Location: Remote from Spain, Portugal, Romania, South Africa, Poland, or United Kingdom. Relocation available: No

Company

hirify.global is a unified payments platform for digital currency, powering fiat-to-crypto flows with compliance, fraud prevention, and settlement for millions of users worldwide.

What you will do

• Monitor and manage People Team Jira queue: triage, categorize, resolve inquiries, and escalate as needed.
• Coordinate onboarding: schedule sessions, initiate background checks, distribute contracts, set up profiles in Workday, Deel, and ADP.
• Build and optimize processes and SOPs for scalability in employee-facing operations.
• Leverage AI tools like Claude, Gemini, and ChatGPT to automate ticket handling and reduce manual work.
• Handle offboarding: process requests and ensure complete documentation.
• Support payroll with monthly reports on changes across systems.
• Maintain accurate employee records in HR systems while ensuring compliance and confidentiality.
• Contribute to knowledge base by documenting solutions for recurring issues.

Requirements

• 3-6 years in HR administration, People Operations, or similar support role
• Strong organizational skills and detail-oriented data management
• Experience with HR systems like Workday, ADP, or Jira (multiple systems a plus)
• Ability to build, test, and optimize robust processes
• Proficiency in using AI to augment workflows, automate processes, and analyze data
• Excellent problem-solving and service-oriented mindset in a fast-paced environment

Culture & Benefits

• Equity package and pay-for-performance bonuses for all employees
• Unlimited holidays and hybrid/remote flexibility with home office and remote allowances
• Private healthcare, enhanced parental leave, and annual training budget
• Moonshot awards ($250k equity grants) for exceptional impact
• Monthly budget for company products, zero-fee crypto transactions, and employee referral program (10K USDC)
• Regular remote offsites for team collaboration and hackathons