Payroll Manager LATAM

TL;DR

Payroll Manager LATAM: Execute end-to-end global payroll processing across North America, EMEA, LATAM, and APAC with an accent on hands-on Canada and US payroll cycles, benefits administration, and compliance. Focus on managing payroll systems, reconciliations, year-end activities, and optimizing processes for accuracy and efficiency under multiple time zones.

Location: Costa Rica, Remote

Company

Leading SaaS provider of Sales Performance Management solutions trusted by global enterprises like T-Mobile and ServiceNow.

What you will do

• Personally execute end-to-end payroll processing with primary focus on Canada and US, including inputs, calculations, adjustments, and reconciliations.
• Administer North American benefits (health, dental, retirement) and international benefits across EMEA, LATAM, APAC in partnership with vendors.
• Ensure compliance with global payroll and benefits regulations, support audits, and maintain data confidentiality.
• Act as escalation point for employee inquiries on payroll and benefits, collaborating with HR, Finance, and vendors.
• Manage payroll/HRIS systems like UKG, Workday, CloudPay, ADP; produce reporting and drive process improvements.

Requirements

• 10+ years payroll experience including 3+ years in Payroll Lead/Manager role
• Hands-on experience processing Canada and US payroll (mandatory, not oversight)
• Payroll certification required (PCP, CPM, CPP or equivalent)
• Advanced Excel skills, experience with payroll/HRIS systems (UKG, Workday, etc.)
• Degree/diploma in HR, Business, Accounting or related; proficiency in English
• Strong numeracy, detail-orientation, ability to manage multiple time zones

Nice to have

• Experience with global payroll (EMEA, LATAM, APAC)
• Experience administering international benefits
• Additional languages

Culture & Benefits

• Innovate with purpose in a diverse, collaborative team redefining revenue optimization.
• Supportive environment for growth and excellence.
• Administer comprehensive benefits including health, dental, disability, life, retirement, wellness, and leaves.

Hiring process

• Practical payroll assessment to evaluate hands-on knowledge and accuracy.
• Recruiter screening, technical evaluation, and stakeholder interviews.