Community Manager

TL;DR

Community Manager (FMCG Food Brands): Engage and nurture online communities for food brands across social platforms, sparking conversations around products, launches, and trends with an accent on authentic interactions and brand loyalty. Focus on moderating high-volume discussions, leveraging cultural trends, and turning consumer insights into actionable recommendations.

Salzburg, Vienna (Austria) or Berlin (Germany) - 100% hybrid (office or home office)

EUR 40,000 gross annual starting salary (full-time, based in Austria)

Company

hirify.global is a digital-first lead agency with 400 talents, specializing in data-driven marketing and digital brand building for brands like Puma, Audi, and Red Bull.

What you will do

• Engage food communities daily by responding to comments, messages, and conversations on social platforms.
• Drive brand appetite through shareable content and nurture engaged communities around product moments.
• Moderate inquiries, feedback, and complaints with brand sensitivity, collaborating with Customer Care.
• Leverage food, beverage, and culture trends to keep content relevant and engaging.
• Monitor consumer sentiment on products and campaigns, providing actionable insights.
• Manage high-volume interactions across multiple channels in a fast-paced FMCG environment.

Requirements

• Native level fluency in German, English, or French (multiple languages a big plus)
• Experience in community management or social media engagement, especially in fast-moving consumer culture.
• Ability to handle high-volume interactions with speed, accuracy, and brand consistency.
• Strong understanding of food trends, seasonal moments, and cultural conversations.
• Skills in content creation for social platforms and turning insights into recommendations.

Nice to have

• Fluency across combinations of German, English, and French.
• Experience with FMCG food brands.

Culture & Benefits

• 4-day or 5-day workweek with flexibility to switch twice a year.
• +20% vacation days (Sunny Hours).
• Free sports and fitness access (yoga, climbing, etc.) in Austria/Germany.
• 4000+ m² office space with film/photo studio in loft environment.
• 100% hybrid work without approval needed.
• International team from 40+ nationalities, English as main language, diverse leadership.
• Visa support, language courses, Klimaticket contribution, and more.