Account Manager

TL;DR

Account Manager (Market Research): Building and managing relationships with companies within a specific industry sector, acting as a trusted advisor regarding the importance and potential of market research, innovation, and consumer centricity with an accent on ensuring consistent growth and retention. Focus on proactively building a high-quality outbound pipeline and driving renewals, reactivations, and upsells.

Location: Fully remote position open to candidates based in Germany, the UK, Portugal, the Netherlands, and Spain. Ideally based in Germany, Hamburg.

Company

hirify.global is a global market research company that combines an AI-powered insights platform with expert consultancy.

What you will do

• Take commercial ownership of a diverse portfolio of small and medium sized accounts, ensuring consistent growth and retention.
• Proactively build a high-quality outbound pipeline, identifying and approaching new prospects within your target market.
• Drive renewals, reactivations, and upsells across your account base, leveraging automation, data, and scaled communication tactics.
• Analyse account performance, pipeline health, and funnel metrics to guide your strategy and improve conversion.
• Collaborate closely with Marketing, Customer Success, and Research team to deliver a best-in-class customer experience.
• Maintain organised, data-backed account management processes — ensuring visibility, prioritisation, and accountability in all activities.

Requirements

• You have 3+ years of experience in B2B sales, ideally within the Market Research industry, and understand how to translate insights into value.
• You’re a hungry, proactive hunter who enjoys taking ownership of your pipeline and driving results.
• You have a consultative, empathetic mindset, skilled at understanding client needs and building meaningful relationships.
• You’re organised, analytical, and data-driven, using structure and insights to guide decisions and improve performance.
• You’re naturally curious, coachable, and eager to learn, always looking to grow your commercial skills.
• You are fluent in both German and English (written and spoken).

Culture & Benefits

• Our flexibility policy means there is no hard cap on the number of vacation days you can take.
• If you're based in the EU, you can work outside your country of residence for up to 180 days per year.
• All the hardware you need and your own MacBook.
• If you are located in Hamburg or Berlin, you'll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from the office space.
• Subsidised Urban Sports Club or ClassPass membership based on location.
• In case you’re located in one of the cities where most of our fellow hirify.globalneers are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can get access to our Co-working spaces.

Hiring process

• Screening Call
• Hiring Manager Interview
• Case Interview
• Reference Check
• Executive Interview
• Offer