Branch Manager

TL;DR

Branch Manager (Banking Operations): Leading branch operations and customer service activities, ensuring exceptional service and compliance with bank policies. Focus on staff development, performance coaching, and fostering a collaborative environment to support new deposit relationships and regulatory standards.

Location: Must work in office Monday through Friday at assigned location in Raleigh, NC, USA

Company

hirify.global N.A. is a publicly traded company with over $3 billion in assets, offering commercial and consumer banking services.

What you will do

• Lead daily branch operations to meet strategic goals and performance targets.
• Oversee transaction approvals, account openings, and problem resolution.
• Promote a culture of outstanding customer service across all branch functions.
• Direct branch sales efforts and outreach activities to deepen customer relationships.
• Recruit, train, coach, and develop branch staff to meet performance and compliance goals.

Requirements

• Bachelor’s degree in a relevant field is preferred; or a combination of 2 years of college and equivalent professional experience.
• 2–3 years of branch management experience in a bank or credit union.
• 5+ years of experience in the financial services industry.
• Strong knowledge of banking operations, policies, and regulatory requirements.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office, especially Word and Excel.

Culture & Benefits

• Join a growing company with a culture that fosters an entrepreneurial spirit.
• Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more.
• Company Contributions to your 401k - Regardless of your contribution.
• Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
• Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities.