Manager, Payment Services (Fintech)

TL;DR

Manager, Payment Services (Fintech): Leading payment operations, compliance, and risk management for a donor management platform with an accent on operational efficiency and regulatory adherence. Focus on managing payment processing partners, optimizing KPIs, and ensuring PCI compliance.

Location: Hybrid (3 days in office / 2 days remote) in Allen, TX

Compensation: $109,067 - $126,032

Company

hirify.global provides a suite of mobile apps and giving technology to help organizations and communities stay connected and drive social good.

What you will do

• Lead the payments team by aligning goals with company objectives and industry market trends.
• Manage and develop team members through training, regular one-on-ones, and performance reviews.
• Optimize payment KPIs and leverage data analytics to improve operational efficiency and resource allocation.
• Triage and resolve payment escalations for internal and external partners and merchants.
• Oversee PCI compliance audits and implement internal processes to mitigate fraud and portfolio risk.
• Maintain and document internal policies to ensure adherence to payment regulations and industry standards.

Requirements

• Must be based in or able to work in Allen, TX to support the hybrid work model.
• Bachelor’s degree in Business, Finance, or a related field.
• Minimum 5 years of progressive experience in payments or FinTech.
• Minimum 3 years of experience in people management.
• Domain expertise in SaaS Embedded Payments (Acquiring Processor, Payment Facilitator, or ISO).
• Deep knowledge of card payments, ACH, and digital wallets.

Nice to have

• Certifications such as ETA CPP, CPFPP, ACAMS, or APRP.

Culture & Benefits

• 100% employer-paid premiums for Medical HDHP, Dental, and Vision for employees.
• 401K match and paid parental and adoption leave.
• Hybrid work model with 3 days in office and 2 days remote per week.
• 20 days of PTO to start, increasing with tenure, plus 12 paid company holidays.
• 2 paid Volunteer Time Off days.