VP, Senior Community Manager

TL;DR

VP, Senior Community Manager (Banking): Multi-branch management and proactive business development focused on deposit acquisition, retention, and operational excellence with an accent on branch performance, compliance, and community engagement. Focus on building high-performing teams, driving revenue growth through networking, and balancing internal operations with external sales efforts.

Potomac, MD - On-site

$105,000 - $115,000 a year

Company

Nationwide full-service bank and commercial lender providing personal banking and financing solutions to middle-market businesses in healthcare, technology, financial services, real estate, and other industries.

What you will do

• Lead day-to-day operations across multiple branches or hubs, ensuring service standards, compliance, and operational controls.
• Coach, develop, and manage branch staff through hiring, training, performance management, and employee relations.
• Drive deposit growth and business development by building relationships with local businesses, nonprofits, and community leaders.
• Generate new deposits through networking, outreach, and partnerships with internal teams like Treasury and Commercial Banking.
• Resolve client escalations, maintain regulatory compliance, and track progress toward growth targets.
• Balance branch execution with external revenue-focused activities and foster a high-performance team culture.

Requirements

• Associate’s Degree required; Bachelor’s preferred.
• Minimum 8 years branch banking experience with operations and customer service responsibility.
• Minimum 4 years people management experience, preferably across multiple locations.
• Demonstrated success in community relationship-building and deposit generation.
• Strong knowledge of branch operations, Treasury products, and banking regulations.
• Proficiency in Microsoft Office; excellent communication and organizational skills.

Culture & Benefits

• Comprehensive health, dental, vision plans, 4 weeks PTO, 401k with company match.
• Remote or hybrid schedules for most positions (not this one), commuter benefits like Metro SmartTrip.
• Incentives for solar panels, electric vehicles, biking to work; paid subscriptions to services like Capital Bikeshare.
• Dynamic, collaborative culture emphasizing excellence, innovation, inclusion, and community impact.
• Multiple awards: Best Workplaces for Commuters, Washington Post Top Workplaces, American Banker Best Banks to Work For.