Payments Relationship Manager (Fintech)

TL;DR

Payments Relationship Manager (Fintech): Managing strategic relationships with payment schemes and PSPs, focusing on optimizing payment performance, driving innovation, and supporting business case development. Focus on enhancing customer experience, accelerating Prime membership growth, and leveraging AI tools for efficiency.

Location: Must be located in Barcelona

Company

hirify.global is the world’s leading travel subscription platform.

What you will do

• Act as the lead point of contact for all schemes, defining and managing a complex roadmap of joint strategic, commercial, and technical initiatives.
• Identify new product opportunities and features by leveraging scheme and partner capabilities.
• Define and execute strategies to optimize merchant costs associated with scheme and Amex transactions, while unlocking growth partnerships that drive Prime membership.
• Support on developing a long-term strategic view for the payments function, identifying new market expansion and revenue opportunities.
• Manage the full end-to-end relationship with key PSPs, moving from a transaction focus to a strategic partnership that ensures redundancy, smart routing, and innovative feature integration.
• Drive alignment and secure required capabilities across all internal teams to successfully scope, implement, and launch new payment initiatives and partnerships.

Requirements

• Bachelor’s degree in a relevant field; advanced degree or MBA preferred.
• 8+ years of experience in a strategic payments, banking, or fintech role, preferably in a high-volume e-commerce or OTA environment.
• Demonstrated experience in managing and negotiating complex, strategic relationships with major card schemes (Visa, Mastercard) or top-tier issuing banks/PSPs.
• Profound understanding of the global payments ecosystem, including card issuing, acquiring, scheme rules, fraud management, and compliance (PSD2/SCA).
• Excellent executive presence, negotiation, and communication skills, with a track record of driving strategic consensus among diverse internal and external stakeholders.
• Strong analytical capabilities, with the ability to build and defend data-driven business cases for multi-million euro initiatives.

Nice to have

• Proven knowledge and experience leveraging generative AI tools for enhanced productivity, strategic analysis, and communication.
• Demonstrated comfort using practical AI tools such as GitHub Copilot, ChatGPT, or other AI-powered coding assistants.
• Curiosity and eagerness to explore, experiment with, and integrate emerging AI-driven solutions into software development workflows.

Culture & Benefits

• Prime Plus membership, competitive salary and benefits package, including flexible benefits, performance-based bonuses, birthday day off, discounts and partnerships, relocation support and premium equipment.
• Learn and grow with free Coursera access, soft skills workshops, tech training, leadership development, and more.
• Personalised career paths and the eVOLVE Program will help you discover, grow, and thrive.
• Hybrid home-office model focused on outcome.
• Join eDO for after-work events, padel tournaments, parties, and more.
• Be innovative, take risks, and share your ideas.