Enterprise Account Manager

TL;DR

Enterprise Account Manager: Managing and growing a portfolio of enterprise accounts, ensuring high customer satisfaction and retention with an accent on identifying expansion opportunities and developing account plans aligned with client goals. Focus on building trusted relationships with senior stakeholders and collaborating cross-functionally to deliver a seamless customer experience.

Location: Miami, FL or Seattle, WA

Salary: $140,000 - $160,000 Base Salary + Variable Bonus

Company

hirify.global provides subsurface mapping solutions combining advanced sensors, 3D imaging, and AI technologies.

What you will do

• Manage and grow a portfolio of enterprise accounts, ensuring high customer satisfaction and retention.
• Identify expansion opportunities within existing accounts, including upsell and cross-sell initiatives.
• Develop and execute account plans aligned with clients’ capital programs and digital transformation goals.
• Act as the primary point of contact for enterprise clients throughout the customer lifecycle.
• Build strong relationships with senior stakeholders and decision-makers across client organizations.
• Collaborate with sales, product, and operations teams to deliver a seamless customer experience.

Requirements

• 5–7 years of experience in enterprise/B2G account management or customer success
• Proven track record of growing and retaining large, complex accounts
• Public-sector client experience is a requirement.
• Strong understanding of enterprise buying dynamics, procurement processes, and long project lifecycles
• Ability to manage multiple stakeholders across technical and business functions
• Comfortable working in a remote, high-growth environment

Culture & Benefits

• Opportunity to directly impact customer success and long-term growth
• Work with cutting-edge solutions transforming infrastructure and capital programs
• Collaborative, no-ego team environment focused on customer outcomes
• Remote-first culture with flexibility and autonomy