Client Director

TL;DR

Client Director (Media Planning): Managing client relationships and developing innovative communication projects, promoting the use of agency tools and technologies with an accent on strategic media planning and client satisfaction. Focus on defining innovative communication strategies, managing budgets, and coordinating interactions with internal agency functions to maximize client impact.

Location: Hybrid in Milan, Italy

Company

hirify.global is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale.

What you will do

• Lead the definition of innovative communication strategies, promoting the adoption of cutting-edge agency tools and technologies.
• Strategically manage the budget of assigned brands, identifying and meeting unmet client needs.
• Define success through key performance indicators related to client satisfaction, value delivery, and business growth.
• Coordinate daily interactions with internal agency functions (Strategic, Digital, Technology, Commercial).
• Ensure seamless collaboration and leverage the WPP network's diverse capabilities for maximum client impact.

Requirements

• A minimum of 10 years of progressive experience in strategic media leadership or client management within the media industry.
• Degree or equivalent cultural background.
• Fluent English is Mandatory (C1).
• Demonstrated expertise in strategic media planning and a deep understanding of the evolving digital, tech, and martech landscape.
• Exceptional client advocacy and negotiation skills, with a history of shaping client engagements and optimizing business success.
• Previous experience in a strategic role or a strong strategic component within past position will be considered as a plus.

Culture & Benefits

• Investments in employees to help them do their best work.
• Opportunities to tap into the global hirify.global & WPP networks to pursue passions and grow networks.
• Employee resource groups and frequent in-office events.
• Competitive medical, group retirement plans, vision, and dental insurance.
• Significant paid time off, preferential partner discounts, and employee mental health awareness days.
• Committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.