TL;DR

Implementation Consultant (CRM/Automation/AI): Designing and deploying technical operations systems for US law firms with an accent on CRM configurations, automation workflows, and AI integration. Focus on eliminating operational bottlenecks, building data pipelines, and ensuring high tech adoption.

Location: Remote (Global). Availability required for client meetings during US morning hours (afternoon-evening EET).

Company

A fast-moving consulting and implementation agency that optimizes technology and operations for US-based law firms.

What you will do

Deploy CRM configurations and AI-driven lead qualification workflows to optimize client intake.
Standardize and automate case and project management systems to create a reliable single source of truth.
Build data pipelines and profitability dashboards to provide real-time financial clarity.
Consolidate complex document templates into automated, smart generation systems.
Lead AI training sessions to embed practical and efficient AI use into daily operations.
Manage 1-4 client engagements end-to-end, from requirement gathering to training and adoption.

Requirements

English: B2 level minimum for advising US-based executives.
Timezone: Must be available during US morning hours (afternoon-evening EET).
Proven experience configuring CRMs, Project Management systems, and Automation tools.
Systems thinking approach with the ability to translate technical concepts for non-tech audiences.
Builder mentality with high attention to detail in designing and testing systems.
2-5 years of experience in similar consulting or implementation roles.

Nice to have

Experience with HubSpot, Salesforce, Zoho, or Pipedrive.
Proficiency with Zapier, Make, n8n, or MS Power Platform.
Knowledge of GenAI tools such as OpenAI, Anthropic, or DeepSeek.
Experience with BigQuery, Looker Studio, PowerBI, or Tableau.
Ability to integrate systems via REST APIs.

Culture & Benefits

Anti-bureaucratic, results-oriented environment with high ownership and no corporate fluff.
Competitive salary with performance-based bonuses and a clear promotion path.
Significant investment in professional development, including executive coaching and certifications.
Flexible schedule operating in focused 4-week sprints.
Quarterly in-person global team meetups in various international locations.

Implementation Consultant (CRM, Automation, AI)