Senior Solution Consultant (SaaS)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Senior Solution Consultant (SaaS): Supporting the successful onboarding and early adoption of identity verification and fraud prevention platforms with an accent on technical integration and client-facing guidance. Focus on translating complex client workflows into effective product configurations and ensuring seamless technical implementation.
Location: Must be based in the US
Salary: $120,000 – $150,000
Company
is building the identity trust infrastructure for the digital economy, verifying identities in real time to prevent fraud.
What you will do
- Assist with onboarding new clients by configuring and delivering the platform according to specific needs.
- Support technical integrations by providing best practice guidance to client teams.
- Troubleshoot technical issues during early deployment in coordination with Support and Customer Success.
- Gather and document technical requirements to translate client workflows into product configurations.
- Deliver introductory training sessions and walkthroughs to ensure client confidence.
- Collaborate with Product and Engineering teams to share client feedback and inform product improvements.
Requirements
- Must be based in the US
- 2–4+ years of experience in solution consulting, technical implementation, or support engineering.
- Working knowledge of APIs, data integration, and web-based platforms.
- Ability to explain technical concepts clearly to non-technical stakeholders.
- Strong organizational skills to manage multiple client timelines.
- Bachelor’s degree or equivalent experience in a technical field.
Nice to have
- Familiarity with identity verification, fraud prevention, or data platforms.
- Experience in enterprise customer environments.
- Background in a startup or high-growth SaaS environment.
Culture & Benefits
- Opportunity to work on high-impact identity infrastructure.
- Collaborative and fast-paced environment.
- Equity and commission-based compensation components.
- Equal opportunity employer with a focus on diversity and inclusion.
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