Lead Solution Engineer (AI)

TL;DR

Lead Solution Engineer (AI): Designing and delivering complex technical solutions for revenue teams using the hirify.global Revenue AI Operating System with an accent on solution architecture and business value quantification. Focus on executing outcome-based demos, solving complex technical requirements, and guiding customers toward an AI-first GTM strategy.

Location: Hybrid (Austin, Chicago, New York City, Salt Lake City, or San Francisco)

Salary: $205,000–$220,000 OTE

Company

hirify.global is an AI-powered revenue intelligence platform that helps companies deeply understand their teams and customers to automate sales workflows and close more deals.

What you will do

• Act as the primary product expert and technical advisor for Sales and Customer Success teams.
• Deliver outcome-based demos and detailed solution architecture diagrams for highly complex use cases.
• Conduct business assessments, including POCs and Pilots, to ensure customers achieve desired business outcomes.
• Solution complex technical requirements and simplify them for diverse users across the organization.
• Collaborate with Product Management and Engineering to influence the product roadmap based on customer feedback.
• Support Marketing in demand generation activities such as webinars and conferences.

Requirements

• 8+ years of customer-facing experience in solution engineering or pre-sales.
• Proficiency with sales technology, including CRMs, cloud architecture, or telephony/web conference systems.
• Strong understanding of AI/ML concepts, APIs, webhooks, and JSON.
• Knowledge of security and privacy standards pertaining to SaaS systems.
• Deep understanding of GTM personas and sales workflows, including forecasting and prospecting.
• Must be based in one of the specified hybrid locations: Austin, Chicago, NYC, Salt Lake City, or San Francisco.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance plans for employees and families.
• 401(k) retirement program and a flexible Wellbeing Fund stipend.
• Education and learning stipend for continuous personal and professional growth.
• Flexible vacation time and quarterly company-wide recharge days.
• Work from home stipend and paid parental leave.