Principal Solution Consultant (Fintech)

TL;DR

Principal Solution Consultant (Fintech): Supporting the onboarding and early success of clients using an identity verification and fraud prevention platform with an accent on technical implementation and Net Dollar Retention. Focus on leading enterprise-level engagements, conducting fraud risk analysis, and translating qualitative innovations into quantitative business value.

Location: Remote (US). Must be based in the United States

Salary: $160K – $190K

Company

hirify.global is building the identity trust infrastructure for the digital economy to verify identities in real time and stop fraud before it starts.

What you will do

• Guide client onboarding and technical implementation for the identity verification and fraud prevention platform.
• Drive Net Dollar Retention (NDR) by ensuring customers derive maximum value and ROI from the solutions.
• Manage the QBR process to reinforce value, align on strategic priorities, and surface innovation opportunities.
• Lead upsell and cross-sell POCs, demonstrating the value of additional solutions through strategic narratives and quantitative analysis.
• Collaborate with Product and Engineering to relay customer feedback and influence next-gen innovations.
• Provide actionable insights on scoring decisions and fraud trends in collaboration with Data Science.

Requirements

• 10+ years of professional experience, with 5+ years in professional services, customer management, or sales engineering.
• Proven track record leading enterprise-level engagements involving analytics and enterprise software.
• Deep understanding of SaaS sales methodologies such as MEDDICC or Challenger.
• Technical proficiency in ML/DS technologies, RESTful APIs, RDBMS, and SDLC.
• Prior experience with credit/fraud risk management, threshold optimization, and OCR/CV tools.
• Domain expertise in banking regulations including FCRA, ECOA, GLBA, PATRIOT Act, and BSA.

Culture & Benefits

• Market competitive salary with equity, commissions, and annual discretionary performance bonuses.
• Comprehensive benefits package for full-time employees.
• Remote-first work environment with a requirement for up to 30% travel.
• Fast-paced, mission-driven culture emphasizing extreme ownership and high responsibility.