Senior Account Manager (Fintech)

TL;DR

Senior Account Manager (Fintech): Managing core customer relationships for a financial data platform with an accent on expansion, renewals, and customer satisfaction. Focus on developing long-term growth strategies, conducting consultative product demonstrations, and managing the end-to-end sales cycle for PE and VC clients.

Location: Onsite in Tokyo, Japan (5 days a week)

Company

hirify.global, a Morningstar company, provides comprehensive data and software for the private equity and venture capital markets.

What you will do

• Manage a dedicated portfolio of core clients, acting as the primary business partner via in-person meetings, phone, and email.
• Execute sales strategies to identify growth opportunities and exceed quarterly retention and sales goals.
• Conduct consultative product demonstrations to align hirify.global's capabilities with specific client and user needs.
• Develop and own long-term account strategies and multi-year execution plans to increase client engagement.
• Collaborate with Customer Success Managers and Associates to strategize on account health and growth.
• Manage the full sales pipeline using tools like Salesforce, Catalyst, Tableau, and Gong.

Requirements

• Bachelor’s degree preferred.
• 4+ years of experience in sales or account management.
• Fluency in Japanese and English.
• Proven ability to close complex deals and oversee the end-to-end sales process.
• Experience with CRM tools such as Salesforce or Catalyst.
• Must be authorized to work in Japan without the need for visa sponsorship now or in the future.

Nice to have

• Interest in the private equity and venture capital marketplace.

Culture & Benefits

• Culture of curiosity, mentorship, and deep collaboration.
• Strong emphasis on in-person collaboration and spontaneous innovation in global offices.
• Access to extensive learning programs to foster professional growth.
• Dynamic environment in a rapidly evolving financial data industry.