Sr. Outcomes Architect (Professional Services)

TL;DR

Sr. Outcomes Architect (Professional Services): Scoping and positioning professional services offerings to drive revenue and ensure successful customer outcomes with an accent on SOW creation and technical discovery. Focus on mapping business objectives to implementation packages, negotiating commercial deals, and collaborating with cross-functional sales teams.

Location: Must be based in Austin, Chicago, New York City, Salt Lake City, or San Francisco

Salary: $179,000 - $210,000 USD

Company

AI-powered revenue intelligence platform helping companies unify data, insights, and workflows to optimize sales performance.

What you will do

• Collaborate with account executives and sales engineering teams to position consulting services to customers.
• Map customer business objectives and use cases to the correct implementation packages.
• Lead functional and technical discovery to create and negotiate Statements of Work (SOW) and change orders.
• Present recommendations for implementation, optimization, and expert services to clients.
• Promote and grow professional services as a paid offering both internally and externally.
• Maintain deep expertise in the hirify.global product line, APIs, and integrations.

Requirements

• Must be based in Austin, Chicago, NYC, Salt Lake City, or San Francisco
• 4+ years of experience selling and positioning Professional Services.
• 7+ years of experience in a Professional Services or consulting organization.
• Proven expertise in scoping, sizing, and negotiating structured SOWs.
• Knowledge of Web, Cloud, and Integration architectures and API data integration approaches.
• Experience with Enterprise SaaS applications and CRM systems (Salesforce or Dynamics preferred).

Nice to have

• Experience working in a fast-paced, high-growth, and dynamic environment.

Culture & Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) retirement program and a flexible wellbeing fund.
• Mental health support including covered therapy and coaching.
• Flexible vacation time and quarterly company-wide recharge days.
• Education and learning stipends for personal and professional growth.
• Work-from-home stipend to support remote environment success.