Sales Operations Manager (Consumer Products)

TL;DR

Sales Operations Manager (Consumer Products): Driving revenue and margin performance for retail accounts, specifically Costco, with an accent on demand planning and inventory management. Focus on long-range forecasting, trade-spend optimization, and cross-functional coordination to ensure operational excellence.

Location: United States (Willingness to travel approximately 20% to hirify.global HQ in Needham, MA)

Salary: $76,900 - $166,800 USD

Company

hirify.global is a global product design and technology company specializing in disruptive lifestyle solutions through its Shark and Ninja brands.

What you will do

• Serve as the primary operational liaison between the Costco account and internal cross-functional teams.
• Own long-range forecasting (12–18 months), sales flow, and inventory planning to mitigate risks during high-velocity events.
• Manage multiple forecasting systems and maintain data governance for new and existing SKUs.
• Collaborate with analytics and strategic sales teams to track promotional performance and develop shipment strategies.
• Optimize trade-spend and align promotional investments with EBITDA objectives.
• Lead weekly customer meetings and deliver data-driven financial updates and structured business reviews.

Requirements

• Bachelor's degree in Business, Finance, or a related field.
• 5+ years of experience in demand planning, supply chain management, or business analytics within the consumer products industry.
• Proven ability to synthesize complex data sets into clear decision-making frameworks.
• Prior operational or sales experience with large-format retailers, specifically Costco or Sam’s Club.
• Advanced proficiency in the Microsoft Office Suite.
• Willingness to travel approximately 20% for corporate events and visits to hirify.global HQ in Needham, MA.

Culture & Benefits

• Comprehensive health coverage including medical, dental, vision, and HSA with company contributions.
• Financial benefits such as a 401(k) retirement plan with matching and an employee stock purchase program.
• Generous paid time off, company holidays, and parental leave.
• Additional perks: identity theft protection, pet insurance, pre-paid legal insurance, and product discounts.
• High-impact learning programs and a culture centered on an "Outrageously Extraordinary" mindset.