Community Engagement Manager (Operations and Performance) (Medtech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Community Engagement Manager (Operations and Performance) (Medtech): Managing a team of Specialists to drive patient acquisition and enrollment through community-based outreach with an accent on operational efficiency, data-driven strategy, and performance accountability. Focus on designing regional outreach plans, optimizing field execution, and scaling enrollment systems in a fast-paced environment.
Location: Must reside in Merced, CA. Remote with extensive regional travel.
Compensation: $90,000 - $110,000 per year
Company
is a tech-driven healthcare provider built specifically to bring culturally competent primary care and social services to Latino communities.
What you will do
- Set, track, and achieve weekly, monthly, and quarterly engagement and enrollment goals through data-driven coaching.
- Directly manage and coach a team of Community Engagement Specialists responsible for field outreach and patient acquisition.
- Design and continuously refine regional outreach strategies to maximize impact and conversion rates.
- Oversee field execution, including staffing, scheduling, training, and safety protocols for door-to-door engagement.
- Analyze outreach activity and enrollment metrics to identify gaps and make real-time adjustments.
- Partner with intake, operations, and clinical teams to ensure seamless transitions from outreach to care delivery.
Requirements
- 5+ years of experience in community-based healthcare or public health roles with operational oversight.
- 2+ years of experience managing and performance-managing teams.
- Bilingual English–Spanish required.
- Must be authorized to work in the United States.
- Must reside in Merced, CA.
- Experience operating in performance-driven environments with clear goals and metrics.
Nice to have
- Experience supporting patient acquisition or enrollment initiatives in healthcare settings.
- Familiarity with Medi-Cal, managed care, or community-based healthcare delivery models.
Culture & Benefits
- Equity compensation package.
- Comprehensive medical, dental, and vision insurance.
- 401k plan.
- Flexible PTO policy to support recharge and work-life balance.
- $1,000 home office stipend and provided necessary equipment.
- Opportunities for rapid career progression and personal growth.
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