Staff Machine Learning Engineer (AI)

TL;DR

Staff Machine Learning Engineer (AI): Shaping the next generation of hirify.global’s AI-powered experiences, building innovative AI capabilities that help clinicians provide better services and help patients improve their health with an accent on production, multi-turn LLM-powered features. Focus on defining technical direction for prompting, grounding, safety, and orchestration strategies used across clinical AI workflows.

Location: Ottawa, ON / Toronto, ON / Vancouver, BC / Calgary, AB / Remote

Company

hirify.global is a health technology company on a mission to help people get better by providing a platform for practitioners to access products and deliver better care.

What you will do

• Lead the design, development, and deployment of production, multi-turn LLM-powered features, including summarization tools and clinician-facing conversational agents.
• Own backend services in Python that integrate LLM agents with hirify.global’s platform and support reliable production use.
• Help define technical direction for prompting, grounding, safety, and orchestration strategies used across clinical AI workflows.
• Establish and improve evaluation approaches for LLM outputs, including accuracy, hallucinations, edge cases, and overall feature quality.
• Partner with medical, product, and engineering teams to identify high-value opportunities for AI and turn them into practical, scalable product capabilities.

Requirements

• 6+ years of experience building and implementing machine learning applications in production, including meaningful experience with LLM-powered agents, conversational experiences, or agent-based workflows.
• A track record of owning complex technical problems end to end and shaping implementation beyond your immediate code contributions.
• Experience designing and deploying AI systems that answer open-ended questions, support follow-up interactions, and operate reliably in production.
• Strong experience with LLM application frameworks and tooling, such as LangChain, LangGraph, or similar orchestration and RAG frameworks.
• Strong proficiency in Python and SQL.
• Strong communication and collaboration skills, with the ability to work effectively across technical and non-technical stakeholders.

Nice to have

• Experience defining technical direction for AI or machine learning systems across multiple projects or teams.
• Experience building clinician-facing, healthcare-adjacent, or other high-trust AI experiences.
• Experience with recommendation systems, personalization, or other applied ML systems beyond LLMs.

Culture & Benefits

• Flexible PTO & competitive pay.
• RRSP match & stock options.
• Customizable benefits with flexible coverage, paramedical services, and an HSA.
• hirify.global discounts on wellness products.
• Continuous learning with training budget + company-wide initiatives.
• Hybrid and remote flexibility.