Senior Corporate Travel Agent (GDS)

TL;DR

Senior Corporate Travel Agent (GDS): Managing travel bookings, amendments, and cancellations for B2B customers with an accent on providing first-class, 7-star service. Focus on arranging domestic and international travel, maintaining client relationships, and ensuring high customer satisfaction.

Location: Must be based in Chicago, IL

Salary: $61,000 - $72,000 per year

Company

hirify.global is the intelligent platform for travel and spend management, automating everything from travel bookings to expenses and invoice processing.

What you will do

• Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently.
• Arrange travel (domestic and international) for strategic customers, including flights, car rentals, and hotels.
• Proactively maintain and develop client relationships, offering support throughout the entire travel process.
• Mentor and support junior team members, assisting with their queries and quality-checking their work as needed.
• Ensure all service level agreements are met and actively maintain the GDS queues.

Requirements

• Must be based in Chicago, IL
• Possess expert knowledge of Amadeus/Sabre or similar GDS system, including reissuing tickets autonomously.
• Proficient in air fares and ticketing.
• Great communication skills, fluency in English, both written and spoken is essential.
• Familiar with North American business culture and customer expectations.
• Previous experience as a Business Travel Consultant.

Culture & Benefits

• Competitive compensation and equity ownership in hirify.global.
• Generous allocation of 20 vacation days and 12 public holidays.
• Three medical plans to choose from, with company contributions and an HSA.
• 401(k) plan with company matching contributions.
• Up to 20 "Work from Anywhere" days per year.
• Relocation support to one of hirify.global's hubs for certain roles.