Staff Professional Services Consultant

TL;DR

Staff Professional Services Consultant: Driving complex deployments of hirify.global products, working closely with customers to solve their unique observability and security problems with an accent on technical leadership and customer engagement. Focus on architecture, design, development, deployment, and documentation of hirify.global solutions, enhancing the learning ecosystem through valuable resources and knowledge transfer.

Location: Remote - Sweden

Company

hirify.global is a fast-growing, remote-first company with a mission to unlock the value of all observability data.

What you will do

• Demonstrate technical leadership and authority in observability and/or security.
• Drive complex deployments of hirify.global products, working side by side with customers to resolve their unique problems.
• Lead and execute complex customer engagements, serving as the technical authority, and ensuring successful architecture, design, development, deployment, operationalization, and documentation.
• Enhance hirify.global's learning ecosystem by creating valuable resources such as best practice documentation, informative blog posts, comprehensive runbooks, engaging workshops, and effective customer training materials.
• Facilitate knowledge transfer, enablement, coaching, and mentoring for team members, customers, and/or partners.

Requirements

• Minimum 5 years of hands-on experience in technical consulting or big data analytics.
• Extensive expertise in deploying and managing AWS/AZURE/GCP Cloud environments.
• Exceptional command over Big Data Analytics tools such as Splunk, Elastic, Grafana, DataDog, Exabeam, and Azure Sentinel.
• Proven track record of working with complex Enterprise applications, including proficiency in deploying and managing Kubernetes, Docker, and other automation technologies.
• In-depth knowledge and experience with both Unix and Windows operating systems.
• Proficient in scripting languages such as JavaScript.
• Ability to effectively communicate and engage with a diverse range of stakeholders.
• Passionate about delivering exceptional customer experiences and solving complex technical challenges.

Nice to have

• Ability to thrive in a dynamic, fast-growing environment while working independently and remotely from other members of your team.
• Relevant software industry experience in IT systems, enterprise or infrastructure management, application development and management, security, and/or analytics.
• Ability to travel up to 30%.

Culture & Benefits

• Remote-first company that empowers employees to do their best work, wherever they are.
• Generous benefits package which includes health, dental, vision, short-term disability, and life insurance.
• Paid holidays and paid time off.
• Fertility treatment benefit.
• 401(k), equity, and eligibility for a discretionary company-wide bonus.