Enterprise Account Manager (Fintech)

TL;DR

Enterprise Account Manager (Fintech): Managing a portfolio of enterprise accounts in the DACH region, ensuring client success and driving revenue growth through up-sell and cross-sell opportunities. Focus on building strong relationships with key decision-makers, providing actionable insights, and solving complex challenges to ensure long-term satisfaction and retention.

Location: Must be based within commuting distance of hirify.global's hubs. Relocation support is available to one of hirify.global's hubs.

Company

hirify.global is an intelligent platform for travel and spend management, automating travel bookings, expenses, and invoice processing for over 10,000 companies worldwide.

What you will do

• Own and nurture a portfolio of enterprise accounts, establishing yourself as the primary strategic contact and building strong relationships with key decision-makers.
• Become a trusted advisor by gaining a deep understanding of your clients' business objectives, challenges, and travel programs.
• Drive revenue growth by systematically identifying and pursuing up-sell and cross-sell opportunities within your portfolio.
• Deliver strategic business reviews to senior stakeholders, leveraging data analytics to provide actionable insights and demonstrate the value of hirify.global.
• Act as the voice of the customer internally, collaborating with Product, Support, and Onboarding teams to ensure a seamless client experience and smooth product rollouts.

Requirements

• Native or near-native proficiency in German and fluency in English.
• Proven experience in Enterprise Account Management, Customer Success, or a similar strategic client-facing role, preferably within SaaS, Travel Tech or Fin Tech.
• A strong track record of meeting and exceeding retention and revenue targets.
• Excellent communication and presentation skills, with the confidence to engage with C-level executives.
• Exceptional organizational skills and a demonstrated ability to manage a portfolio of high-value accounts.

Culture & Benefits

• Competitive compensation and equity ownership in hirify.global.
• Generous allocation of vacation days plus public holidays.
• Private healthcare or a gym allowance.
• Life Insurance.
• Access to therapy and coaching sessions.
• Flexible compensation plan.
• 17 weeks’ paid parental leave.
• 16 paid hours per year to spend volunteering.
• Up to 20 "Work from Anywhere" days per year.
• English, Spanish and Catalan lessons.
• Four-week, fully paid sabbatical after 5 years.

Hiring process

• Submit your resume in English.
• Submit an updated portfolio and/or resume.