Senior Business Travel Consultant (French Speaking)

TL;DR

Senior Business Travel Consultant (French Speaking): Delivering elite service to senior leaders and high-value clients, managing complex travel arrangements with an accent on personalized service and time-critical changes. Focus on building long-term relationships and providing expert recommendations aligned with traveler preferences and company policy.

Location: Remote in Portugal, Belgium, Netherlands, Ireland, UK, Germany. Must be based within commuting distance of company hubs.

Company

hirify.global is the intelligent platform for travel and spend management, automating travel bookings, expenses, and invoice processing.

What you will do

• End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests.
• Provide expert recommendations aligned to traveler preferences, company policy, and duty of care.
• Handle urgent and high-impact travel disruptions with speed, empathy, and precision.
• Manage multiple channels (phone, chat, email) in a fast-paced Executive Care environment.
• Build long-term relationships with Executive travelers through consistent, high-quality service.
• Collaborate closely with peers to maintain a high-performance, elite service culture.

Requirements

• Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar).
• GDS experience (Amadeus, Sabre, Galileo or similar).
• Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT.
• Exceptional communication skills with a polished, confident, and discreet style.
• Ability to remain calm, decisive, and solutions-focused in high-pressure situations.
• Strong organisational skills and attention to detail.

Nice to have

• Experience supporting senior stakeholders, C-suite, or high-net-worth individuals.
• Exposure to out-of-hours, follow-the-sun, or on-call travel support models.

Culture & Benefits

• IRL-first approach to work, with the team working together in-person 3 days a week.
• Relocation assistance available for certain roles from anywhere in the world.
• English is the official language at the office.
• hirify.global is a global company with a diverse customer base and an equal opportunity employer.