Operations Coordinator (Service)

TL;DR

Operations Coordinator (Service): Facilitating service department operations through administrative support and workflow coordination with an accent on dispatch communication, payroll processing, and system maintenance. Focus on maintaining service efficiency, managing parts requisitions, and ensuring accurate reporting in Oracle.

Location: Must be based in Las Vegas, NV

Company

A global leader in the elevator and escalator industry providing innovative mobility solutions.

What you will do

• Manage service department administrative tasks and dispatch communication.
• Coordinate field scheduling and maintain shared dispatch calendars.
• Process manual payroll entries, cost corrections, and invoice coding.
• Create parts requisitions and track service operations tools.
• Generate reports on account history, work in progress, and safety inspections.
• Liaise between branch operations and regional departments to ensure workflow efficiency.

Requirements

• High school diploma or GED required.
• Relevant experience in business administration or related field.
• Ability to lift and move up to 20 pounds occasionally.
• Proficiency in basic business administration and organizational skills.
• Strong communication skills to interact with field mechanics and customers.

Nice to have

• Previous administrative experience within the elevator industry.
• Knowledge of Oracle database systems.

Culture & Benefits

• Comprehensive medical, dental, and vision coverage with FSA/HSA options.
• 401(k) retirement plan with 5% dollar-for-dollar company match.
• 15 days of annual vacation and 11 paid holidays.
• Paid sick leave and up to six weeks of paid parental leave.
• Company-paid disability, life insurance, and Employee Assistance Program.