Processing Specialist I

TL;DR

Processing Specialist I (Administrative): Managing tolls and violations for rental and fleet clients with an accent on high-volume data processing, auditing, and client communication. Focus on researching missing details, processing legal notices, and ensuring payment accuracy.

Location: Onsite in Mesa, Arizona

Company

hirify.global specializes in managing tolls and violations for fleet and rental clients through specialized technology platforms.

What you will do

• Sort and process various paper notices including court notices, warrants, and bankruptcies.
• Communicate clearly and concisely with internal and external clients via email and phone.
• Research tolls and violations within iFACS to determine resolution status, including payments, disputes, and refunds.
• Review and audit processes, providing professional feedback to agents.
• Maintain detailed process documentation and tracking.
• Assist leadership with special projects on an as-needed basis.

Requirements

• High School Diploma or equivalent.
• Previous experience in an office environment performing administrative duties, data entry, or quality control.
• Basic proficiency in Microsoft Word and Excel.
• Ability to operate office equipment such as copiers, scanners, and mail opening machines.
• Strong attention to detail and analytical problem-solving skills.
• Excellent written and verbal communication skills.

Culture & Benefits

• Performance-driven culture focused on accountability, innovation, and breakthrough outcomes.
• Emphasis on integrity, ethical behavior, and courageous decision-making.
• Collaborative environment that values diversity and global thinking.
• Equal Opportunity Employer committed to a fair and inclusive workplace.