UX/Product Researcher (Travel)

TL;DR

UX/Product Researcher (Travel): Conducting qualitative and mixed-methods research to drive strategic product initiatives for a global luggage storage marketplace with an accent on user insights and research democratization. Focus on optimizing research operations, coaching designers, and bridging gaps between user needs and product growth.

Location: Remote (US and Europe)

Company

hirify.global is a global luggage storage marketplace transforming the way people travel and explore by connecting travelers with local secure storage partners.

What you will do

• Partner with Product, Design, and Growth teams to shape strategic initiatives with user insights.
• Plan and execute qualitative and mixed-methods research to answer critical product questions.
• Coach Designers on research best practices to enable scalable research across the organization.
• Identify gaps in research operations and improve tooling, workflows, and documentation.
• Champion a culture of learning to ensure the team stays close to customer needs.

Requirements

• 6+ years of experience in UX/Product Research.
• Experience working in B2C or marketplace environments.
• Must be based in the US or Europe.
• Strong communication skills with the ability to distill insights and influence decision-making.
• Experience coaching or mentoring cross-functional partners.
• Ability to thrive in fast-paced environments and handle ambiguous problem spaces.

Culture & Benefits

• High-energy, close-knit, and collaborative team environment.
• Fast-paced startup culture that values experimentation and innovation.
• Opportunity to make a significant impact in one of the fastest-growing travel companies.
• Backed by leading Silicon Valley investors including Andreessen Horowitz, General Catalyst, and Sapphire.