Senior Sales Operations Manager (Salesforce)

TL;DR

Senior Sales Operations Manager (Salesforce): Owning and operating the end-to-end sales operations engine with an accent on data integrity, pipeline discipline, and forecasting accuracy. Focus on optimizing Salesforce and Altify workflows, building KPI frameworks, and driving operational rigor across the B2B enterprise sales organization.

Location: Hybrid (Raleigh, NC), though remote may be considered for the right candidate.

Company

hirify.global is a technology company helping utilities modernize distribution grids through smart grid solutions, connected devices, and data analytics.

What you will do

• Own the end-to-end sales operations function, including CRM governance, pipeline management, and reporting.
• Serve as the system owner for Salesforce and Altify, translating sales processes into scalable system workflows and automation.
• Lead structured pipeline reviews and forecasting cadences to ensure data accuracy and identify risks.
• Define and maintain KPI frameworks to track pipeline coverage, conversion rates, sales cycle length, and win rates.
• Standardize lead management and qualification workflows in partnership with Marketing and Finance.
• Deliver executive-level reporting and insights to support strategic decision-making and Board-level discussions.

Requirements

• 8–10+ years of experience in Sales Operations, Revenue Operations, or Commercial Analytics.
• Deep expertise in Salesforce configuration, reporting, dashboards, and data governance.
• Strong experience with Altify or similar enterprise sales methodologies.
• Proven track record of improving forecasting accuracy and enforcing pipeline discipline.
• Proficiency with Excel and business intelligence tools such as Tableau or Power BI.
• Experience supporting B2B enterprise sales teams within a technology environment.

Culture & Benefits

• Competitive salary plus variable compensation based on performance targets.
• Comprehensive medical, dental, and vision plans.
• Healthcare and dependent care flexible spending accounts.
• Paid time off.
• Opportunity to work in an entrepreneurial team impacting global decarbonization and electrification.