Account Manager (SMB)

TL;DR

Account Manager (SMB): Managing and growing a book of business for a leading go-to-market platform with an accent on retention, expansion revenue, and consultative sales. Focus on executing the full sales cycle, managing high-volume renewals, and driving customer outcomes within the SMB segment.

Location: Must be based in Austin, TX (Hybrid: 3 days in office)

Salary: $110,000 - $130,000 USD (OTE)

Company

hirify.global is an AI-native go-to-market solution providing sales and marketing teams with verified contact data and engagement tools to convert prospects into customers.

What you will do

• Manage the entire sales process from initial conversation to close for a book of ~300 SMB accounts.
• Handle a high volume of monthly renewals and identify expansion opportunities within existing accounts.
• Conduct 5+ meetings daily, including demos, pricing calls, and customer escalations.
• Collaborate with Customer Success, Support, and Product teams to ensure seamless customer experience.
• Maintain Salesforce hygiene and provide accurate pipeline forecasting within a 10% margin.
• Utilize consultative selling skills to articulate platform value to Director-level stakeholders.

Requirements

• Minimum 1 year of experience managing a large book of accounts in the SMB segment.
• Proven track record of consistently meeting or exceeding sales targets for at least 3 trailing quarters.
• Must be willing to work in the Austin office 3 days per week.
• Strong consultative selling skills and ability to influence technical and non-technical stakeholders.
• Ability to thrive in a competitive, fast-paced environment and handle objections effectively.
• Adaptability to learn new technologies and processes quickly.

Nice to have

• Previous experience in the SaaS industry.

Culture & Benefits

• Comprehensive medical, dental, and vision benefits.
• 401(k) plan and equity participation.
• Flex PTO and at least 10 paid holidays per year.
• Parental leave and employee assistance programs.
• Global travel coverage and wellbeing benefits.
• Collaborative, AI-native culture focused on continuous improvement and ownership.