Client Sales Executive (Telecom)

TL;DR

Client Sales Executive (Telecom): Managing a portfolio of business accounts to retain market share and identify new revenue opportunities with an accent on solution selling and customer retention. Focus on driving growth through cross-selling and up-selling Mobility, Cloud, Security, and IoT services.

Location: Hybrid (Newbury, United Kingdom). Office attendance required 2-3 days per week (at least 8 days per month).

Company

A leading UK network provider building 5G and digital infrastructure to connect people and businesses.

What you will do

• Manage a portfolio of approximately 120 business accounts to ensure retention and growth.
• Handle inbound and outbound customer calls to build and retain business relationships.
• Identify and execute revenue growth opportunities via cross-sell and up-sell of Mobility, Connectivity, Cloud, Hosting, Security, Unified Communications, and IoT.
• Utilize solution selling to differentiate from competitors and align services with customer business goals.
• Make commercially responsible decisions in every interaction to drive NPS and improve the end-to-end customer experience.

Requirements

• Proven sales experience is essential.
• Strong interpersonal and communication skills.
• Passion for technology, digitisation, and building long-lasting customer relationships.
• Ability to work collaboratively within a team to achieve collective objectives.
• Understanding of P&L (beneficial).

Culture & Benefits

• Competitive basic salary plus commission.
• Up to 28 days of leave plus bank holidays.
• Paid time off for charity work.
• Personalised benefits including discounts, vouchers, and a pension plan.
• Support for career growth via learning tools and top-notch parental leave policies.