Vice President, Client Service (B2B Marketing)

TL;DR

Vice President, Client Service (B2B Marketing): Leading the client services function to build deep partnerships and deliver marketing programs that drive measurable business outcomes with an accent on strategic account growth, revenue expansion, and team leadership. Focus on translating complex business objectives into impactful marketing solutions and overseeing operational excellence across a portfolio of large accounts.

Location: Toronto, Ontario, Canada. Must be able to work a hybrid schedule (3 days a week) in the Toronto office.

Company

hirify.global is the world's largest communications firm, focusing on trust and action-oriented communication across a global network of over 6,000 professionals.

What you will do

• Serve as the senior strategic partner for key client relationships, building trust at the executive level.
• Drive revenue expansion, retention, and overall account health through proactive opportunity identification.
• Oversee the development of integrated marketing strategies across digital, content, media, and demand generation.
• Lead, mentor, and grow a high-performing client services team, fostering a culture of accountability.
• Manage account operations, including forecasting, resourcing, and P&L profitability.
• Lead new business pitches and contribute to the agency's overall market positioning and thought leadership.

Requirements

• Minimum of 10 years of experience in B2B marketing, with agency or client services leadership.
• Ability to work a hybrid schedule (3 days a week) in the Toronto office.
• Proven track record of managing and growing large, complex client accounts.
• Strong commercial acumen with direct experience managing P&L and driving revenue.
• Deep understanding of integrated marketing, including demand generation and digital content.
• Exceptional leadership skills and executive presence.

Culture & Benefits

• Culture based on boldness, empathy, and curiosity.
• Strong commitment to diversity, equity, inclusion, and belonging (DEIB).
• Opportunity to work within a global team across 60 offices worldwide.
• Environment that empowers employees to take bold actions and reshape industries.
• Professional growth opportunities within an independent, family-run business.